KM System Basics
A knowledge management system or a KM system is a coordinated structure whose framework is based on the use of information technology to aid companies in the administration of their own business data. The framework of a knowledge management system specifically provides technical support for members of the company in the generation, acquisition, organization, maintenance, and distribution of business data that can be used in the performance of the role each of these members act upon.
The background of creating a knowledge management system is to make business information readily available for specific employees to help them do their work and make sound decisions that can affect the success of the company. Oftentimes, resources that are contained in a knowledge management system include the historical data of the company whether qualitative or quantitative in nature, references for new implementations, solutions and proofs of certain issues that can be resolved, and best business practices that can be adapted.
Since the contents of a knowledge management system are critical to a company, confidentiality should be maintained at all times. It will be helpful to a company if there is a single person who will serve as the custodian and point person regarding the knowledge management system. He will be the one responsible for all processes involved in this system such as maintaining correct access rights, archiving of unused information, and assuring that no information leaks occur.
